Welcome to Harmony Shop! These Terms and Conditions govern your use of our website, www.indiawearshop.com, and your purchases of our traditional South Asian fashion products. By accessing our site and making a purchase, you agree to comply with and be bound by these terms. Please read them carefully. If you do not agree with any part, kindly refrain from using our services.
1. User Obligations and Responsibilities
As a user of Harmony Shop, you agree to:
- Provide accurate and complete information during account registration and checkout.
- Use the website only for lawful purposes and not engage in any fraudulent activities.
- Respect our intellectual property and not copy, distribute, or misuse any content from our site.
- Comply with all applicable laws and regulations in your jurisdiction when placing orders.
Failure to adhere to these obligations may result in the termination of your account or legal action.
2. Product and Service Description
Harmony Shop specializes in authentic South Asian fashion, including:
- Anarkali Suits
- Indian Dresses
- Kurti Sets
- Lehenga Cholis
- Pakistani Dresses
- Salwar Kameez
- Sarees
- Indian Jewelry (non-returnable for hygiene reasons)
Each item is crafted with care to celebrate cultural heritage. We strive to provide high-quality products, but please note that colors may vary slightly due to screen settings. Product images are for illustrative purposes only.
Note: Indian Jewelry, customized items, and clearance products are non-returnable to ensure hygiene and product integrity.
3. Order and Payment Terms
When you place an order with Harmony Shop, you agree to the following:
- Order Processing: Orders are processed within 1-2 business days after payment confirmation. During peak seasons, processing may take longer.
- Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. All payments are secure and processed through encrypted channels.
- Shipping:
- Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days after shipment.
- Free Shipping: Available on orders over $50 via EMS, delivered in 15-25 business days after shipment.
- Delivery Areas: We ship worldwide except to certain Asian regions and remote areas. Delivery times are estimates and may vary due to customs, weather, or other factors beyond our control.
- Order Cancellation: You may cancel an order within 24 hours of placement by contacting us at [email protected]. After processing begins, cancellations may not be possible.
4. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Harmony Shop and protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent. Unauthorized use may result in legal action.
5. Returns, Exchanges, and Refunds
Your satisfaction is our priority. Our return and exchange policy includes:
- Timeframe: Returns and exchanges are accepted within 15 days of receiving your order.
- Conditions: Items must be in original, unworn condition with tags and packaging intact. Original receipt or order confirmation is required.
- Process:
- Contact us at [email protected] within 15 days.
- Complete the Return/Exchange Request Form provided by our team.
- Ship items back using a trackable method within 5 days of authorization.
- Refunds: Refunds are processed within 3-5 business days after we receive and inspect the return. The amount will be credited to your original payment method and may take 5-10 business days to appear in your account.
- Shipping Costs: Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped).
International Returns: Customers outside the US may be subject to customs duties and taxes, which are their responsibility. We recommend declaring returns as “Returned Goods” to reduce fees.
6. Limitation of Liability
Harmony Shop strives to provide accurate product descriptions and timely delivery. However, we are not liable for:
- Delays caused by customs, weather, or other unforeseen circumstances.
- Minor variations in product color or design due to digital display differences.
- Damages during transit if not reported within 48 hours of delivery.
- Any indirect or consequential damages arising from the use of our products.
Our total liability shall not exceed the purchase price of the product in question.
7. General Provisions
These Terms and Conditions are governed by the laws of the United States. Any disputes will be resolved in the courts of Fresno, California. We reserve the right to update these terms at any time; changes will be posted on this page. Continued use of our site constitutes acceptance of the revised terms.
Contact Us
If you have any questions about these Terms and Conditions, please reach out:
Email: [email protected]
Address: 2099 Chicago Avenue, Fresno, US 93721
Response Time: We typically respond within 24 hours.
